ENGINE (DIAGNOSTICS)(H4DO) > Check List for Interview
CHECK
1. CHECK LIST NO. 1
Check the following item when problem has occurred.
NOTE:
Use copies of this page for interviewing customers.
Customer’s name | Engine No. | ||||
Date of purchase | Fuel type | ||||
Date of repair | Odometer reading | km | |||
V.I.N. | miles | ||||
Weather | Fine Cloudy Rainy Snowy Various/Others: | ||||
Ambient air temperature | °C (°F) | ||||
Hot Warm Cool Cold | |||||
Place | Highway Suburbs Inner city Uphill Downhill Rough road Others: | ||||
Engine temperature | Cold Warming-up After warming-up Any temperature Others: | ||||
Engine speed | rpm | ||||
Vehicle speed | km/h (MPH) | ||||
Driving conditions | Not affected At starting While idling At racing While accelerating While cruising While decelerating While turning (RH/LH) | ||||
Headlight | ON/ OFF | Rear defogger | ON/ OFF | ||
Blower | ON/ OFF | Audio | ON/ OFF | ||
A/C compressor | ON/ OFF | Rear entertainment system | ON/ OFF | ||
Radiator fan | ON/ OFF | Car phone | ON/ OFF | ||
Front wiper | ON/ OFF | Wireless device | ON/ OFF | ||
Rear wiper | ON/ OFF |
2. CHECK LIST NO. 2
Check the following item about the vehicle’s state when the malfunction indicator light turns on.
NOTE:
Use copies of this page for interviewing customers.
a) Other warning lights or indicators illuminate: Yes / No |
Fuel level warning light Charge warning light Engine coolant temperature warning light Oil pressure warning light ATF temperature warning light or Sport indicator light Driver’s control center differential indicator light ABS warning light VDC warning light Cruise indicator light SI-CRUISE warning light Immobilizer indicator light STEERING warning light Electronic parking brake warning light Glow indicator light Sedimentor warning light Others: |
b) Fuel level |
• Lack of fuel: Yes / No
• Indicator position of fuel gauge:
• Experienced running out of fuel: Yes / No
c) Intentional connecting or disconnecting of harness connectors or spark plug cords: Yes / No
• What:
d) Intentional connecting or disconnecting of hoses: Yes / No
• What:
e) Installing of other parts except genuine parts: Yes / No
• What:
• Where:
f) Occurrence of noise: Yes / No
• From where:
• What kind:
g) Occurrence of smell: Yes / No
• From where:
• What kind:
h) Intrusion of water into engine compartment or passenger compartment: Yes / No
i) Troubles occurred
Engine does not start.
Engine stalls during idling.
Engine stalls while driving.
Engine speed decreases.
Engine speed does not decrease.
Rough idling
Poor acceleration
Back fire
After fire
Does not shift.
Excessive shift shock
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