ENTERTAINMENT > Check List for Interview
CHECK
• Inspect the following items regarding the vehicle’s state.
• Print out this page for interviewing customers.
1. MODEL WITH 6.2 INCH DISPLAY
Check List for Interview | Date of Vehicle Bring-in Year Month Date | ||
Customer’s name | Registration No.
| Initial year of registration Year Month Date | |
Vehicle model
| Frame number
| ||
Interviewer
| Inspector
| Engine type
| Odometer reading
|
Customer specified content • • • • | |||
Product information | Part No.
| Manufacturer model number
| Serial No.
|
Software version*1
| |||
Connected device (example: iPod connected via USB cable)
| |||
SUBARU STARLINK connection ID*1 | |||
SUBARU STARLINK app version | |||
Mobile phone | Mobile phone carrier (example: AT&T)
| ||
Mobile phone model (example: Apple iPhone 6)
| |||
Mobile phone OS version (example: software version information)
| |||
Date when problem occurred | Year Month Date | ||
Conditions at event | Weather
| ||
Temperature °C (°F) | |||
How often
| |||
When | Example: It occurs about 30 minutes after driving.
| ||
Occurrence condition 1 (In what situations did it occur?) |
| ||
Occurrence condition 2 (In what operations did it occur?) |
| ||
Recovering condition (What helped the status return to normal?) |
| ||
Occurrence location |
| ||
Error message content (error message displayed) | |||
Display trouble |
| ||
Occurrence conditions (screen display related problems) |
| ||
Operating problems |
| ||
Display/touch switch malfunction |
| ||
Voice recognition malfunction |
| ||
BEEP on operation entry |
| ||
Radio malfunction |
| ||
SW color change at operation |
| ||
Audio malfunction |
• Specific mode/disc ( ) | ||
CD/USB/SD/iPod malfunction |
| ||
Bluetooth Audio related malfunction |
| ||
Bluetooth handsfree related malfunction |
| ||
SUBARU STARLINK malfunction |
| ||
Check result | Reproductivity
| ||
Condition
|
*1: For confirmation procedure, refer to Audio System. Audio System > OPERATION">
2. MODEL WITH 7 INCH DISPLAY (AUDIO)
Refer to model with 6.2 inch display. Check List for Interview > CHECK">
3. MODEL WITH 7 INCH DISPLAY (NAVIGATION)
Check List for Interview | Date of Vehicle Bring-in Year Month Date | ||
Customer’s name | Registration No.
| Initial year of registration Year Month Date | |
Vehicle model
| Frame number
| ||
Interviewer
| Inspector
| Engine type
| Odometer reading
|
Customer specified content • • • • | |||
Product information | Part No.
| Manufacturer model number
| Serial No.
|
Software version*1
| |||
Connected device (example: iPod connected via USB cable)
| |||
SUBARU STARLINK connection ID*1 | |||
SUBARU STARLINK app version | |||
Mobile phone | Mobile phone carrier (example: AT&T)
| ||
Mobile phone model (example: Apple iPhone 6)
| |||
Mobile phone OS version (example: software version information)
| |||
Date when problem occurred | Year Month Date | ||
Conditions at event | Weather
| ||
Temperature °C (°F) | |||
How often
| |||
When | Example: It occurs about 30 minutes after driving.
| ||
Occurrence condition 1 (In what situations did it occur?) |
| ||
Occurrence condition 2 (In what operations did it occur?) |
| ||
Recovering condition (What helped the status return to normal?) |
| ||
Occurrence location |
| ||
Error message content (error message displayed) | |||
Display trouble |
| ||
Occurrence conditions (screen display related problems) |
| ||
Operating problems |
| ||
Display/touch switch malfunction |
| ||
Voice recognitio |
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Dtc u0452 invalid data received from restraints control module
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Basic diagnostic procedure Procedure
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