Subaru Crosstrek manuals

Subaru Crosstrek Service Manual: Check list for interview Check

ENGINE (DIAGNOSTICS)(H4DO) > Check List for Interview

CHECK

1. CHECK LIST NO. 1

Check the following item when problem has occurred.

NOTE:

Use copies of this page for interviewing customers.

Customer’s name

Engine No.

Date of purchase

Fuel type

Date of repair

Odometer reading

km

V.I.N.

miles

Weather

Fine

Cloudy

Rainy

Snowy

Various/Others:

Ambient air temperature

°C (°F)

Hot

Warm

Cool

Cold

Place

Highway

Suburbs

Inner city

Uphill

Downhill

Rough road

Others:

Engine temperature

Cold

Warming-up

After warming-up

Any temperature

Others:

Engine speed

rpm

Vehicle speed

km/h (MPH)

Driving conditions

Not affected

At starting

While idling

At racing

While accelerating

While cruising

While decelerating

While turning (RH/LH)

Headlight

ON/ OFF

Rear defogger

ON/ OFF

Blower

ON/ OFF

Audio

ON/ OFF

A/C compressor

ON/ OFF

Rear entertainment system

ON/ OFF

Radiator fan

ON/ OFF

Car phone

ON/ OFF

Front wiper

ON/ OFF

Wireless device

ON/ OFF

Rear wiper

ON/ OFF

2. CHECK LIST NO. 2

Check the following item about the vehicle’s state when the malfunction indicator light turns on.

NOTE:

Use copies of this page for interviewing customers.

a) Other warning lights or indicators illuminate: Yes / No

Fuel level warning light

Charge warning light

Engine coolant temperature warning light

Oil pressure warning light

ATF temperature warning light or Sport indicator light

Driver’s control center differential indicator light

ABS warning light

VDC warning light

Cruise indicator light

SI-CRUISE warning light

Immobilizer indicator light

STEERING warning light

Electronic parking brake warning light

Glow indicator light

Sedimentor warning light

Others:

b) Fuel level

Lack of fuel: Yes / No

Indicator position of fuel gauge:

Experienced running out of fuel: Yes / No

c) Intentional connecting or disconnecting of harness connectors or spark plug cords: Yes / No

What:

d) Intentional connecting or disconnecting of hoses: Yes / No

What:

e) Installing of other parts except genuine parts: Yes / No

What:

Where:

f) Occurrence of noise: Yes / No

From where:

What kind:

g) Occurrence of smell: Yes / No

From where:

What kind:

h) Intrusion of water into engine compartment or passenger compartment: Yes / No

i) Troubles occurred

Engine does not start.

Engine stalls during idling.

Engine stalls while driving.

Engine speed decreases.

Engine speed does not decrease.

Rough idling

Poor acceleration

Back fire

After fire

Does not shift.

Excessive shift shock

Basic diagnostic procedure Procedure
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