Subaru Crosstrek Service Manual: Check list for interview Check

Customer’s Name

Inspector’s Name

Date Vehicle Brought in

/ /

Registration No.

Odometer reading

km

miles

V.I.N.

Date Problem Occurred

/ /

Registration Year

/ /

Occupant detection sensor mat serial No.

Occupant detection control module serial No.

Weather

Fine

Cloudy

Rainy

Snowy

Others:

Location where problem occurred

Temperature

°C (°F)

Humidity

% RH

A/C operation

None

On ( °C)

Road Condition

Flat road

Uphill

Downhill

Gravel road

Stone pavement

Others:

Vehicle Operation

Starting

Idling

Driving

Constant speed

Accelerating

Decelerating

Turning

Others:

Time the seat is occupied

Time length from when you started driving to when the warning light illuminated:

Details of Problem

Status of airbag warning light at dealer inspection

Refer to “Indicator light illumination pattern”. Check List for Interview > CHECK">

Remains ON

Remains OFF

Illuminated, but goes off after the ignition switch is turned to OFF and then to ON

Status of airbag warning light at malfunction occurrence

Refer to “Indicator light illumination pattern”. Check List for Interview > CHECK">

Remains ON

Remains OFF

Illuminated, but goes off after the ignition switch is turned to OFF and then to ON

Status of passenger’s airbag ON/OFF indicator light at dealer inspection

Refer to “Indicator light illumination pattern”. Check List for Interview > CHECK">

ON light illuminates

Airbag ON indicator illuminates when CRS is installed or when the seat is not occupied.

OFF light illuminates

Airbag OFF indicator illuminates when an adult occupies the seat.

Both remain ON

Both remain OFF

Status of passenger’s airbag ON/OFF indicator at malfunction occurrence

Refer to “Indicator light illumination pattern”. Check List for Interview > CHECK">

ON light illuminates

Airbag ON indicator illuminates when CRS is installed or when the seat is not occupied.

OFF light illuminates

Airbag OFF indicator illuminates when an adult occupies the seat.

Both remain ON

Both remain OFF

DTC output

OK code

Airbag CM current malfunction code: (Code: )

Airbag CM past malfunction code: (Code: )

Occupant detection CM current malfunction code: (Code: )

Occupant detection CM past malfunction code: (Code: )

Seat specification

(With/without seat heater)

Without seat heater

With seat heater

Seat heater was ON when fault was detected.

Seat heater was OFF when fault was detected.

Heater circuit is open.

Seat occupant status at malfunction occurrence

With passenger

Refer to “No. 1 in STATUS OF PASSENGER’S SEAT”. Check List for Interview > CHECK">

With CRS installation

Refer to “No. 2 in STATUS OF PASSENGER’S SEAT”. Check List for Interview > CHECK">

Without passenger and without CRS installation

Refer to “No. 3 in STATUS OF PASSENGER’S SEAT”. Check List for Interview > CHECK">

No. 1

When the passenger’s seat was occupied

Height:

Weight:

With ski wear, coat, or other thick lower garments such as snowsuit worn

Without ski wear, coat, or other thick lower garments such as snowsuit worn

Seat belt fastened

Seat belt not fastened

Seat slide position ( position from the full forward position)

Seat backrest reclining angle ( position from the fully upright position)

Posture (normally seated, reached for items on the rear seat, moved the seat slide, lied down on the fully flattened seat, legs placed on the instrument panel, or other: )

Seat got wet due to rain, spill of drink, etc.

Seat accessory (refer to No. 4 below) attached between the passenger and seat

Items (shoe placement item, other: ) placed between the passenger and floor carpet

Metal parts inside the vehicle contacted upon fault detection (towel bar, seat frame, vehicle body, cigarette socket, other: )

Electronic components (refer to No. 5 below) used ••• When yes, go to No. 5.

Electronic components not used

With an item installed under the passenger’s seat: Installed item ( )

No. 2

When the CRS was installed on the passenger’s seat

A child occupied the seat ••• When yes, go to No. 1.

No child occupied the seat

Seat belt fastened (Appropriately? Yes / No)

Seat belt not fastened

Type of the CRS (infant car seat, rear facing installation, forward facing installation, booster seat, other)

CRS manufacturer, model

Seat got wet due to rain, spill of drink, etc.

Seat accessory (refer to No. 4 below) attached between the passenger and seat

Electronic components (refer to No. 6 below) installed ••• When yes, go to No. 6.

Without any installation item other than the CRS

With an item installed under the passenger’s seat: Installed item ( )

No. 3

Without a passenger on the passenger’s seat, and without CRS installation

Seat got wet due to rain, spill of drink, etc.

Seat accessory (refer to No. 4 below) attached ••• When yes, go to No. 4.

With other goods (bag, luggage, beverage bottle, other: )

Electronic components (refer to No. 6 below) installed ••• When yes, go to No. 6.

Without any goods

With an item installed under the passenger’s seat: Installed item ( )

No. 4

When accessories are installed on the passenger’s seat

With seat accessory installed (retrofitted seat heater, seat cooler, cushion mat, seat cover, other: )

No. 5

When the passenger on the passenger’s seat was using electronic components.

Electronic components used (personal computer, tablet device, mobile phone, smartphone, portable music player, portable game device, portable radio, portable navigation, other: )

Above-listed device used while being connected to power supply inside the vehicle such as a cigarette lighter socket

Above-listed device used without being connected to power supply inside the vehicle such as a cigarette lighter socket

Above-listed device used while being connected to other power supply

No. 6

When the electronic components were placed on the passenger’s seat (no occupant on the seat)

Electronic components placed (personal computer, tablet device, mobile phone, smartphone, portable music player, portable game device, portable radio, portable navigation, other: )

Above-listed device connected to power supply inside the vehicle such as a cigarette lighter socket

Above-listed device not connected to power supply inside the vehicle such as a cigarette lighter socket

Above-listed device connected to other power supply

When all the systems are normal.